We recently bought a home that desperately needed an upgrade when it came to heating. With the hope of supporting a local, family owned business, we called Marr’s. Within a week we had an estimate and installation date set for a ductless heat pump. Installers were kind and professional. Office staff were knowledgeable and offered advice on financing options and PSE rebates (we’ll be getting $1200 back!!!). From beginning to end, the process was flawless. We love our heat pump and we have recommended Marr’s to several people.