Since heat pumps have been relevant technology, The Marr’s team has gone out of its way to make sure that every installation we do will allow our customers to get maximum value, and maximum life out of their equipment. This is the reason we sell the top-rated brands such as American Standard. This is the equipment that we put in our homes, and it’s the equipment we offer to our customers…simple as that. Much more important than the brand of equipment, is the company doing the installation. My grandfather realized a long time ago that if we took the extra time and effort to make sure that your equipment was sized properly, and installed with craftsmanship, that both our customers, and us as a company would win. Fast forward a few years, and we have taken that to the next level, by constructing a comprehensive installation standards manual. This manual ensures that every installation we do is up to company standards, and nothing short. At the end of the day, it is my family name that is on the side of those trucks, and that is why I’m more than happy to offer a 100% satisfaction guarantee on all work we do, so if you’re not happy, I will make it right myself
Sales representative Kyle B. standing in front of a brand-new heat pump project
What is Involved in a Heat Pump Installation?
A proper Heat Pump Installation is tricky. You don’t want to trust just anybody to do the task correctly. The process of Installing a Heat Pump should ALWAYS start with a building heat loss calculation, as well as the measuring and testing of the static pressure in your duct system, also referred to as “the blood pressure of your ductwork”. The idea behind these base principles of design is to install a system that is perfectly suited to your home, your needs, and your environment around you. We encourage all of you to ask your contractor the following questions at the time of your estimate.
What size Heat Pump system do I need and how did you come up with that number? Correct answer: “I did a heat loss calculation on your home following ACCA Guidelines”
Will my current duct system be able to handle the system I need, and how do you know? Correct answer: “I used your existing fan and static pressure probes to test and verify that your static pressure will accommodate the addition of a heat pump without harming the equipment or its performance”
Do you use a commissioning checklist to verify that the system is operating as it should? Correct answer: “Yes, we have a multi-point start-up checklist that ensures your equipment is working as designed”
Does your company offer any guarantees on your work in writing? Correct answer: “Yes, we offer a 100% satisfaction guarantee as well as a lifetime workmanship guarantee, and I will sign a document and give it to you before I leave from our meeting today”
Do you have quality control measures in place? Correct answer: “Yes, every job sold goes through our highly trained installation manager for approval before work can begin, and pictures, measurements, and start-up checklists all are review by the same manager before we send you the final bill”
Do you include a free System check after 1 year of run time? Correct answer: “Yes, we provide any customer that purchases a system through us, a full maintenance and verification on the system approximately 1 year from the installation date. This includes a full multi-point inspection report for your records”
How Long Does the Installation take?
This is a tough question to answer, but most of our installs are completed in 1 day, or 2 days on occasion. The exact installation time will depend entirely on your specific circumstances and the extent of the system modifications being completed.
What If I Need an Electrician?
We work very closely with local electricians, and we can include electrical work in your estimate as well as coordinate and manage all the electrical work needed for your heat pump. This is all included in every job sold from Marr’s.
Our goal is to make your installation as simple and seamless as possible while providing our customers with incredible value. We offer 0% financing up to72 months in order to keep your initial investment as low as possible. If we do our job correctly, we will win you as a lifelong customer, and you will be able to rest easy knowing that we’ve got your back. Every Heat pump system we install is designed from the ground up starting with a Heat Loss/Heat Load calculation and ending with a CAD designed system with fully custom and optimized Ductwork fittings tailored to your system. Ask to see your design during the installation process, and we will send it to you!
If you are interested in booking a service or estimate with us, you can click on the “Schedule Service” button or the “Request an Estimate” button on this page. You can also call us at (360)734-4455, or for immediate assistance you can text us using the chat feature on our home page! To learn more about our company be sure to visit our Facebook page by clicking here!